We aim to dispatch all orders within 24 hours (Monday-Friday) subject to product availability and clearance of payment. Occasionally items are temporarily out of stock and need to be ordered.

We will contact you immediately if there is going to be any delay.

Delivery Summary

 STANDARD UK

 Royal Mail "Signed For" 1st Class

 1-2 working days

 £4.95 

 NEXT DAY UK

 Royal Mail Next Day Delivery
 (*Order must be placed before 11am)

 1 working day*

 £6.95

 EU STANDARD

 Royal Mail Airsure

 4-7 working days**

 £10.95

 INTERNATIONAL

 Royal Mail International Signed For

 7-10 working days**

 £14.95

If you need faster EU / International Delivery please contact us for UPS courier rates.

MORE INFORMATION

Please be aware that all parcels will need to be signed for, so ensure that your chosen delivery address (home or work) is an address where someone will be at the time of delivery. If you are not present at the time of delivery your parcel will be taken to your local sorting office.
 

* Items ordered before 2pm Monday-Thursday will be dispatched the same day and are guaranteed to arrive by 1pm the following day. Items ordered before 2pm Friday will be delivered on the following Monday (exc. Bank Holidays).

** Any import duty and taxes incurred in the country of destination are the responsibility of the customer.

*** All delivery dates that we give are for your guidance. We will not be responsible if your order is delivered late.

RETURNS & EXCHANGES

We hope you are delighted with your order. However if you are not entirely satisfied you may return or exchange your item(s).

 

To return your item within the UK:

1. Email sales@miramira.design within 7 working days of receipt of purchase and ask for a 'Return Authorisation (RA) number'.

 

2. Your 'Return Authorisation (RA) number' should be written on the outside of the package being returned.

 

3. If you are returning your item from the UK, we suggest that you use the "Royal Mail Special" for orders exceeding £100 or "Recorded Delivery" for orders Less than £100 - ensuring that your item(s) are fully insured in case of loss or damage.

 

4. Please place items in their original packaging and ensure that the outer box and mailing bag is completely sealed. The goods must be returned to us in the condition they were in when delivered to you. We are not liable to refund you if the item(s) is returned to us broken.

 

5. Once you have notified us that you are cancelling your contract, any sum debited from your credit/debit card (excluding delivery) will be credited to your account as soon as possible and in any event within 30 days. If you do not return the goods delivered to you, in the way detailed above, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be credited to you. Postage for returns is the responsibility of the customer.

 

To return your item from overseas:

1. Email sales@miramira.design within 7 working days of receipt of purchase and ask for a 'Return Authorisation (RA) number'.

 

2. We recommend using a FedEx collection for your return. Please ensure that you write clearly on the FedEx paperwork that the item is being returned.

 

3. Please place items in their original packaging and ensure that the outer box and mailing bag is completely sealed. The goods must be returned to us in the condition they were in when delivered to you. We are not liable to refund you if the item(s) is returned to us broken.

 

4. Once you have notified us that you are cancelling your contract, any sum debited from your credit/debit card (excluding delivery) will be credited to your account as soon as possible and in any event within 30 days. If you do not return the goods delivered to you, in the way detailed above, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be credited to you. Postage for returns is the responsibility of the customer.